AyCsite, a platform designed for enhanced collaboration within the department, is a creation of and for the Art and Culture Department workforce, comprising 90% interns and social services.

Through this platform, team leaders and members can efficiently monitor task progress and work hours throughout the semester. Additionally, it facilitates easy access to files and historical data from all teams and events, simplifying communication.

My Role

UX/UI Design, UX Research.

Timeline

January 2021 - June 2022

Tools

Photoshop, Illustrator, AntDesign Library, Excel, Google Drive.

Team

Project developed with the systematization team of the Art and Culture department.

OVERVIEW

Problem

With a workforce exceeding 200 individuals, including interns, social services, and coordinators from about 10 teams, optimizing tasks, processes, and documents is crucial for ensuring alignment and uniformity, ultimately streamlining operations within the department.

  • Webpage Goals:

    To track team and individual tasks, delegate and supervise assignments, and maintain control over interns' and social services' work hours, all accessible to the HR team.

  • To gather essential data from all employees and provide a user-friendly method for effortless data upload.

  • To collect historical files and make them accessible to all teams and team members.

  • UX Goals:

    Improving the usability of the current platform through a redesign, guided by UX research.

  • To design the user interface for the upcoming section of the platform.

  • To build a platform in alignment with the University style guidelines and norms, while ensuring it is both feasible and code-friendly.

DEVELOPMENT

Research

User Persona

Developing a user persona is important to undestand the behaviour and possible uses of the product.

Extra Data:

  • 90% of the workforce are students with an average age of 21 (changes every semeste).
  • 10% or the workfore are coordinators with an average age of 38.
  • Arround 70% of the students are females.

DEVELOPMENT

Redesign

When I was introduced to the project, five pages—LOGIN, MY PROFILE, CHANGE PASSWORD, TASKS, and TEAMS—had already been implemented and were operational. In order to evaluate user-friendliness, we conducted one usability tests with 2 interns and carried out a heuristic evaluation.

By establishing a task-oriented site flow, we measured the completion rate for each user task. Subsequently, I presented the detailed test results to the team, proposed solutions for those issues and explored potential additional factors.

Usability test Results

NAME 1° ERROR 2° ERROR
LOGIN
-
2

MY PROFILE

2

3
CHANGE PASSWORD
-
0.5

TASKS

2

8.5
TEAMS
-
0.5
  • A «1° ERROR» is a main incomplete task. Example: «Add a new task».
  • A «2° ERROR» is an incomplete task that happens while doing a main task, example: «Set the name of the new task as «First task»».

Conclusions:

Screenshots from the test results presentation with notes and proposals. 

  • The most challenging aspects of usability for users on the 'TASK' page were editing task descriptions and assigning specific time durations, resulting in difficulties or incomplete actions for some users.
  • Users experienced difficulty navigating the editing mode on 'My Profile,' encountering challenges in discovering how to modify their profile data.

development

Pototypes

Wireframes

We developed low-fidelity scketches, focusing on the funtionality and user flow usiging Google Slides.

By developing these early wireframes with the team I can get an idea of the needs and specifications I need to design.

RESULTS

Final Prototypes

…

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